Terms of Use

Pacific Solar Advisors is an independent referral service and consumer advisory. We connect you with one third-party solar installer (the "Installer") who is licensed by the California Contractors State License Board (CSLB).

ORC does NOT:

• design, engineer, install, finance, warranty, monitor, repair, or service any solar or battery system;
• set or guarantee any pricing, performance, savings, payback period, or system output;
• act as a party to the contract you sign with the Installer;
• hold a CSLB contractor license or any equivalent license to perform construction work.

Equipment selection, system design, engineering, permitting, installation, inspection, warranty service, and all post-sale support are the sole responsibility of the Installer you choose to contract with. Your installation contract is with the Installer, not with ORC.

If you sign a contract with the Installer we refer you to, the Installer pays ORC a referral fee. The fee is fixed per qualified handoff — it does not vary with system size, equipment selected, financing structure, or any add-ons. We disclose this so you understand our economic relationship with the Installer is exclusively a referral relationship; we are not your agent and we are not paid by you.

Any savings figures, payback estimates, system sizing suggestions, utility rate comparisons, or other quantitative information shown on the Service are non-binding estimates based on public utility rate data, your stated bill range, and broad industry assumptions. They are for educational and shopping-comparison purposes only.

Actual savings depend on your roof orientation, shading, equipment selected, financing terms, future utility rates, future tax-incentive treatment, and your household usage patterns — none of which we can verify without an on-site assessment. Only the Installer's written contract reflects actual binding pricing.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. ORC EXPRESSLY DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF INFORMATION.

ORC MAKES NO WARRANTY THAT (a) the Service will meet your requirements; (b) any information or estimate will be accurate or reliable; (c) the Installer will agree to take your project, perform as expected, or meet any specific quality standard; or (d) any installation will achieve any specific energy or savings outcome.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ORC, ITS OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL) ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ORC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ORC'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). Because you pay nothing for the Service, this cap reflects the bargained-for allocation of risk. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you to the extent prohibited by law.

Any dispute, claim, complaint, defect, delay, breach, warranty issue, or damage arising out of your dealings with the Installer (including the contract you sign with the Installer, the installation of any equipment, post-installation service, utility interconnection delays, or financing) is between you and the Installer.

You agree to release, hold harmless, and not sue ORC for any such Installer-related dispute. If you have a quality complaint, you may also notify us as a courtesy so we can re-evaluate the Installer in our network — but ORC is not a party to your installation contract and has no authority to resolve a dispute on either side's behalf.

California regulators (CSLB at cslb.ca.gov, California Department of Consumer Affairs, and the California Office of the Attorney General) are the appropriate channels for unresolved Installer complaints involving licensed contractors.

You agree to indemnify, defend, and hold harmless ORC and its officers, members, employees, and agents from and against any claim, loss, damage, liability, cost, or expense (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your breach of these Terms; (c) information you provided that turns out to be inaccurate, incomplete, or misleading; (d) your interactions with the Installer or any third party introduced via the Service; or (e) your violation of any law or third-party right.

When you check the TCPA consent box on our quote form, you give express written consent for ORC and the matched Installer to contact you by phone (including automated and pre-recorded calls), SMS text messages (including with autodialer technology), and email at the phone number and email address you provided. Consent is not a condition of any purchase. Standard message and data rates may apply.

You may revoke consent at any time by replying STOP to any SMS, clicking the unsubscribe link in any email, or emailing us at the address in the footer. See our Privacy Policy for full TCPA / CCPA / CPRA detail.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will take place in Los Angeles County or San Diego County, California (whichever is closer to your residence), or by remote video where AAA rules permit.

YOU AND ORC EACH AGREE THAT ANY DISPUTE WILL BE BROUGHT ONLY ON AN INDIVIDUAL BASIS. CLASS ACTIONS, CLASS-WIDE ARBITRATIONS, REPRESENTATIVE ACTIONS, AND CONSOLIDATED ACTIONS ARE NOT PERMITTED.

30-day opt-out: You may opt out of this arbitration clause by emailing us within 30 days of first using the Service with the subject line "Arbitration Opt-Out" and your name, contact info, and the date you first used the Service. Opting out has no other effect on the Terms.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. For Disputes that proceed in court (e.g., because both parties opt out of arbitration), exclusive venue is in the state or federal courts located in Los Angeles County or San Diego County, California.

We may modify these Terms from time to time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after the posting of any modified Terms constitutes your acceptance of those modifications.

Questions about these Terms? Email us at the address in the footer. We are ORC Consulting LLC, a Nevada limited liability company. Pacific Solar Advisors is the brand under which we operate this service.